FAQ
Answers to common questions about how we work.
Basics
Do you provide freight loads?
No. Talvex provides dispatch support and freight-opportunity research through authorized sources. We do not sell individual truckloads or represent ourselves as a motor carrier or freight broker.
Do you guarantee loads or revenue?
No. Freight availability, broker decisions, market conditions, rates, and carrier choices are outside our control.
Which equipment do you support?
Supported equipment is confirmed during discovery. Tell us what you run.
Are you a freight broker?
Talvex Haulage provides dispatch and administrative support to carriers under a written agreement, with the carrier directing each load decision. We do not sell loads or act as the carrier of record.
Agreements & Approvals
Who decides whether to accept a load?
The carrier makes the final decision. Talvex presents information and coordinates only after receiving approval and authorization.
Can you work with a new authority?
Potentially, after we verify operating status, insurance, equipment, readiness, and fit with our service capacity.
Documents
What documents are needed?
Requirements depend on the carrier and scope. Common items may include company and contact details, authority identifiers, a W-9, an insurance certificate, and an executed agreement.
Fees & Privacy
How are fees handled?
Fees and billing terms are disclosed in the written service agreement before service begins. Prices are not published on this website.
Talk through your operation.
Tell us about your equipment and how you dispatch today. We'll explain our scope plainly.